Plumbing In-Home Sales Rep Pre-Hire Assessment

The short answer: First Move Assessment reads what a plumbing in-home sales rep does first at the kitchen table: understand the household before the repipe or the water heater, and stay with the homeowner when the number lands. It takes the candidate 10 to 20 minutes and starts at $149.

Your first report is covered by a 30-day refund.

How it works

  1. 1. Pick the seat and send the link.Enter their name and email. About a minute of your day.
  2. 2. They answer on any phone or computer.10 to 20 minutes. No account, no login, no download.
  3. 3. The report lands in your inbox.As soon as they finish, ready before the interview.

A seat is the job you are filling, from Service Plumber and Dispatcher to General Manager and Chief Financial Officer.

What the In-Home Sales Rep seat carries in a plumbing company

The plumbing in-home sales rep sells the big tickets: a whole-house repipe, a tankless conversion, a sewer line replacement, water treatment. The homeowner usually called about a leak or a backup, and is now looking at a number in the thousands.

A strong rep reads the household before the equipment. Who lives there, how long they plan to stay, what the last repair cost them. When the number lands and the room goes quiet, they stop and ask what the homeowner is weighing before they move to the next option.

The paper side matters as much: the scope, the photos, the permit, the access notes the install crew needs. And some questions are not theirs to settle at the table, the start date, a price below their authority, whether the service plumber's diagnosis was right.

Every seat in the trade is listed on the plumbing page.

What the standard for this seat measures

Every situation the candidate reads is written from inside this seat, in the trade's own words, and each one asks for the move they would make first. The report gives a seat match from 0 to 100 against the written standard for the In-Home Sales Rep seat, with its margin of error printed beside it. It shows where the candidate's instincts line up with the seat and where they pull away, with the interview questions to ask about the gaps and what to listen for in the answers. It does not tell you whom to hire. You make the decision.

For this seat the standard leans on staying with the homeowner through the price, and on knowing what to settle at the table and what to send back to the office. It does not measure selling skill, so keep a ride-along or mock sit in your process.

Where the wrong instinct shows up

  • The option sheet pushed too soon. The homeowner goes quiet at the repipe price and the rep jumps to financing, and the real worry, the drywall, never gets answered.
  • The start date promised. The household wants it done before the holidays, the rep promises next week, and the install schedule has nothing until the month after.
  • The short scope. The crawl space never got looked at, and the repipe runs two days longer than it was sold for.
  • The second opinion matched. Another company's price comes out and the rep matches it on the spot, below what they were allowed.

Frequently asked questions

How much does an In-Home Sales Rep assessment cost?

One assessment is $149. A 5 Pack is $595, a 10 Pack is $995 ($99.50 a candidate) and a 25 Pack is $1,995 ($79.80 a candidate). The Practice License is $4,950 a year and includes 100 assessments ($49.50 each). Every seat costs the same, and assessments never expire. Your first report is covered by a 30-day refund. Full details are on the pricing page.

How long does it take the candidate?

About 10 to 20 minutes on a phone or a computer, with no app and no account. The candidate link expires 30 days after you send it.

How do I get the report?

You pick the seat and enter the candidate's name and email, and the link goes out. The report lands in your inbox the moment the candidate finishes, and it stays in your account for four years, unless you delete it or close the account.

Does it tell me whether someone can sell?

No. It reads the instinct in the room: whether they stay with the household and keep to their authority. The presentation, options and financing conversation are training, so keep a ride-along or mock sit in your process.

Can I use it for a service plumber moving into sales?

Yes. Send the In-Home Sales Rep assessment to the plumber you are thinking of moving, and compare it with their Service Plumber report, if you have one.

Get three finished reports before you buy

Get three full plumbing reports by email: a Service Plumber at 63 who is mixed, a CSR / Call Taker at 85 who lines up with the seat, and a Dispatcher at 35 who does not line up. Every price is on the pricing page.